Frequent Questions
¿Do I need a visa to travel to Cuba ?
Yes, the visitor must have a valid passport or a travel document issued in their name and the corresponding visa or Tourist Card. The countries with which Cuba maintains free visa agreements are excepted. The Tourist Cards can be requested before the Cuban consular representations. Also, in travel agencies and airlines. They are of two types: for individual tourists or for tourists traveling in a group..
¿What is the official language in Cuba?
The official language in Cuba is Spanish, but the personnel in charge of the service in the tourist establishments speak other languages, mainly English.
¿What is the official currency in Cuba?
The official currency in Cuba is the Cuban Peso (CUP), although US dollars or other currencies are accepted in private businesses in Cuba.
¿Can I use my cards at ATMs in Cuba??
It is recommended to bring cash to Cuba since very few establishments accept debit or credit cards and banks and ATMs are not always easy to find. However, you should contact your bank before you travel to make sure your card will actually work in Cuba (US-based cards won’t work on the island).
Cuba enjoys a tropical climate, with a constant temperature throughout the year that is around 24 and 30 degrees on average; with two well-defined seasons: the wet and the dry season.
¿What plugs should I take to Cuba?
You should bring a European to US standard plug adapter as Cuba uses US style plugs.
Most phones should work in Cuba, but we recommend contacting your provider before you travel to make sure this is the case.
¿How can I access the Internet in Cuba??
In our accommodation you have free Wi-Fi service. In case you need Internet by mobile data you must buy a SIM.
¿What happens if I need to see a doctor in Cuba?
If you are not staying in a hotel, you can visit the Cira Garcia Clinic in Havana, which offers facilities for foreign citizens. Here are the contact details of the Cira Garcia Clinic:
Address: Calle 10, No. 4101 and Avenida 41, Playa
Telephone: 72042811 (+ Ext 455 for an ambulance)
The general emergency ambulance number in Cuba is 104.
Please note that if you need any medical treatment in Cuba, you will need to pay in cash before leaving.
¿Any advice for eating and drinking in Cuba??
A lot! There is no better way to explore Cuba’s multicultural heritage than through its diverse cuisine.
¿Can I drink tap water in Cuba?
Drink bottled water only. In our accommodation we have sparkling or natural water. It is safe to brush your teeth with tap water, but avoid swallowing the water.
Tips – how much should I leave?
What you want depending on the service received. If you want a rough idea, 10-15% of your bill is normally recommended.
¿It is possible to take pictures or videos freely in Cuba?
You can take photos and videos freely, except in restricted and marked areas such as those of a military nature and others. Museums and some places of interest have specific regulations. For color photos, the best time is between 9:30 a.m. and 11:30 a.m., and after 4:00 p.m.
Yes, indeed, Cuba was awarded the title of ‘Safer Country’ by FITUR (Madrid International Tourism Fair) in 2018.
¿Which are the most interesting cities in Cuba for sightseeing?
The island has excellent cities for tourism of different categories. In addition to enjoying the indisputable charm of Havana, you could get to know the city that gives life to the best cigars in the world: Viñales; or immerse yourself in a paradise beach in the Caribbean: Varadero; or be fascinated with the antiquity of the streets and facades of Trinidad; or visit the one that keeps wonderful stories of our past: Santiago de Cuba.
We invite you to visit: https://hostalcalis.com/conoce-la-isla to learn about the services we provide, do not hesitate to contact us!!!